Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how Cataglia S.R.L. ("Canto Primo," "we," "us," or "our") collects, uses, and protects your personal data when you visit and interact with our website, in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Italian privacy laws.

1. WHO WE ARE

Data Controller:
Cataglia S.R.L.
Via Ettore Perrone 5, Torino, Italy
VAT Number: IT13236770015
Email: hello@cantoprimo.com
Phone: +39 351 893 8744

We do not currently appoint a Data Protection Officer (DPO). For any inquiries about your personal data, you can contact us at: hello@cantoprimo.com.

2. WHAT DATA WE COLLECT

We may collect the following types of personal data:

  • Browsing data (e.g., IP address, browser type, device used, pages visited, time and date of visit)

  • Identification and contact details (e.g., name, email, delivery address)

  • Order and payment information (e.g., product purchases, Klarna/PayPal usage)

  • Communication data (e.g., content of your emails sent to us)

  • Newsletter preferences and interactions

  • Profiling and marketing data (e.g., browsing and purchase behavior, advertising IDs)

3. HOW WE COLLECT YOUR DATA

We collect your data:

  • Directly when you place an order, send us an email, or subscribe to our newsletter

  • Automatically through cookies and other tracking technologies when you browse our website

4. WHY WE USE YOUR DATA (PURPOSES AND LEGAL BASES)

Purpose Legal Basis
Fulfillment of orders and customer service Contractual necessity (Art. 6(1)(b) GDPR)
Sending transactional and promotional emails Legitimate interest (Art. 6(1)(f) GDPR) or Consent (Art. 6(1)(a) GDPR)
Newsletter subscription and marketing Consent (Art. 6(1)(a) GDPR)
Use of cookies and analytics Consent (Art. 6(1)(a) GDPR)
Profiling and personalized advertising Consent (Art. 6(1)(a) GDPR)

5. THIRD-PARTY DATA PROCESSORS

We share your data with trusted third-party service providers who process data on our behalf:

  • Shopify (e-commerce platform)

  • Klarna and PayPal (payment processing)

  • UPS (shipping)

  • Mailchimp (newsletter service)

  • Meta, Google Ads (advertising and profiling)

All processors are bound by strict confidentiality and data protection agreements.

6. COOKIES

We use cookies for:

  • Site functionality

  • Analytics (Google Analytics)

  • Marketing and retargeting (e.g., Meta Pixel, Google Ads)

You can manage cookie preferences via the banner or your browser settings. For more details, see our Cookie Policy.

7. STORAGE PERIOD

We store personal data:

  • For as long as necessary to fulfill the purpose it was collected for

  • For up to 10 years for legal and tax obligations

  • Until you unsubscribe or request deletion (for newsletter and marketing data)

8. DATA SUBJECT RIGHTS

You have the right to:

  • Access your data

  • Correct or update your data

  • Request deletion ("right to be forgotten")

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali)

To exercise your rights, email us at hello@cantoprimo.com.

9. MINORS

Users under the age of 16 are not permitted to provide personal data without parental or legal guardian consent.

10. SECURITY MEASURES

We use appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access control, and secure hosting.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage users to review the policy regularly.

For any questions regarding this Privacy Policy, please contact us at: hello@cantoprimo.com.


Last updated: 18/04/2025